Referrals and direct booking
There are two ways to arrange a consultation at Renal Clinic in Pretoria East: a referral from your doctor or direct booking with our practice. In both cases, the specialist reviews your information at the appointment and decides on further care after seeing you.
Two ways to make an appointment
Renal Clinic is a nephrology practice and dialysis clinic in Pretoria East, seeing patients from Pretoria, Centurion and surrounding areas. Appointments for kidney specialist care can be made in two ways: your doctor can refer you, or you can contact us directly through the enquiry form on our contact page to request a booking.
A referral is often useful when your GP or another doctor wants the specialist to assess kidney-related concerns, review results, or advise on next steps. Direct booking is available if you would like to arrange a consultation yourself. In either route, the specialist decides what assessment or follow-up is appropriate after meeting you and reviewing your records.
- Referral from a doctor
- Direct booking by the patient or family member
- Consultations at our Pretoria East practice
- General nephrology assessment and follow-up planning
What is included in this service
This page covers the appointment booking route rather than medical treatment itself. The service includes arranging a consultation slot, gathering the information needed for the visit, and helping you understand what documents to bring. If you have been referred, the referral notes and available test results form part of the booking information. If you book directly, our team will ask for the basic details needed to place your request with the practice.
At the consultation, the specialist will discuss your reason for attending, review your history and available records, and decide on the next step. That may include follow-up, communication with your regular doctor, dialysis planning where relevant, or other general kidney care in line with the specialist's assessment. Emergencies should go to the nearest emergency unit.
- Appointment request and practice intake
- Review of referral information where available
- Guidance on records to bring
- Consultation with the kidney specialist
- Planning for follow-up if needed
How the process works step by step
The booking process is straightforward. You send an enquiry through the contact page, and our practice reviews the request. If you were referred by a doctor, include that in your message so the team can note it from the start. If your doctor has given you notes, summaries, or recent results, have them ready for the practice to request or for you to bring along.
Once your request is received, the team works through the practical details of opening the booking, checking the information provided and confirming the appointment arrangements. If anything is missing, you may be asked for extra documents before the visit. On the day, arrive with your records and identification documents if applicable. The specialist then sees you in person and decides on care after assessing you.
- Send a booking enquiry through the contact page
- State whether you are booking by referral or directly
- Provide your basic details and reason for the visit
- Prepare referral notes, test results and medicine list if you have them
- Attend the consultation in Pretoria East
- Receive guidance on follow-up from the specialist
If the specialist recommends further review, the next consultation or related service can be arranged after the visit. Where dialysis planning or in-centre haemodialysis for practice patients becomes relevant, that discussion is handled as part of the broader care plan, not as a stand-alone booking shortcut.
What to prepare before your visit
Bringing complete information helps the consultation run more smoothly. If you have seen a GP, physician, surgeon, or another specialist, collect any referral letter or summary they provided. If you are booking directly and do not have a referral, it is still helpful to bring recent medical records that relate to your kidney care or general health.
Please do not worry if you do not have every document. Bring what you can, and the specialist will decide what else may be needed after seeing you. For urgent or severe symptoms, do not wait for a routine appointment, rather go to the nearest emergency unit.
- Referral letter, if your doctor has given one
- Recent blood or urine test results you already have
- Scan or procedure reports if relevant
- A current medicine list
- Your identification and any account information requested by the practice
- Questions you want to ask during the consultation
If a family member is helping you, they can assist with gathering documents and transport arrangements. This can be especially useful for older patients or those who are already attending several medical appointments each month.
How accounts are worked out
Accounts depend on the type of consultation, the information available at the time of the visit, and whether there are follow-up appointments after the first assessment. Costs are not fixed on this page because each patient's route through consultation and ongoing care can differ. The practice can explain the general account process when your booking is arranged.
If there are forms, authorisations, or account documents you need to bring, the team will let you know before your visit where possible. It is a good idea to keep all your paperwork together in one folder, it makes follow-up much easier. Detailed medical decisions are only made by the specialist after the consultation.
- Consultation accounts vary by appointment type
- Further follow-up may be billed separately
- Bring any relevant account documentation requested by the practice
- Use the contact page for account-related queries before the visit
After the consultation
After your appointment, the specialist may recommend follow-up at Renal Clinic, shared care with your GP, dialysis planning, or continued monitoring depending on your situation. The exact plan is based on what is discussed and what the specialist finds after reviewing your records and seeing you in person. This page does not replace that individual decision.
If you were referred, feedback may form part of your ongoing care pathway. If you booked directly, you may still be advised to keep your regular doctor informed. Some patients need a once-off opinion while others need review over time. The specialist decides the timing and purpose of any return visit.
For any urgent change in condition after your consultation, go to the nearest emergency unit. Routine questions about appointments or practice processes can be sent through the enquiry form on our contact page.
What our Kidney Care customers say
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Questions we get asked
Do I need a referral to book?
No. You can book by doctor referral or by direct booking through the enquiry form on our contact page.
What if I do not have all my records yet?
Bring whatever records you have. The specialist can review the available information at the consultation and decide what else is needed after seeing you.
Can this page tell me whether I need dialysis?
No. Decisions about dialysis planning or any other treatment are made only by the specialist after a consultation and review of your individual situation.
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Book a consultation
Send a note through our contact form with your name, whether you have a referral and the kind of appointment you need, and the practice will contact you.
Open the contact form