Website operator and scope

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401, on behalf of Renal Clinic. These terms apply to all visitors, users and any person who accesses or uses any page, form or content made available on this website.

The website provides general information about a nephrology practice and dialysis clinic in Pretoria East, including consultations, chronic kidney disease follow-up, dialysis planning, in-centre haemodialysis for practice patients, and related appointment information. The content is provided for general informational purposes only and is not a substitute for a consultation with a specialist or other healthcare professional.

Use of this site is subject to these terms and any applicable South African law.
If you do not accept these terms, you should stop using the website.
Emergency medical concerns must be taken to the nearest emergency unit.

Medical information and no treatment advice

Information on this website is intended to describe services and general processes only. It does not provide treatment advice, diagnosis, medical instructions, diet rules, dosing information, test interpretation, or any assurance about outcomes. Decisions about investigations, follow-up, dialysis planning or any other aspect of care are made by the specialist after seeing the patient and considering the clinical picture.

Referral or direct booking information on this website is administrative in nature. Use of the site does not create a doctor-patient relationship, and sending an enquiry does not amount to a confirmed appointment. If you have urgent symptoms or a medical emergency, go to the nearest emergency unit without delay.

Permitted use of the website

You may use this website only for lawful personal, family or referral-related purposes connected to learning about services or making a contact enquiry. You may not use the site in a way that interferes with its availability, security or proper operation.

You may view, download for personal reference, and print limited portions of content for non-commercial use.
You may not copy, republish, distribute, modify or exploit content for commercial purposes without prior written permission.
You may not attempt to gain unauthorised access to forms, hosting systems, server resources or related services.
You may not introduce malicious code, automated scraping tools or any process likely to overload the site.

Contact forms, personal information and POPIA

If you submit information through the contact page, you confirm that the information provided is accurate and that you are entitled to provide it. Please do not send unnecessary sensitive information through website forms. Personal information submitted through the site will be handled in accordance with applicable privacy law, including the Protection of Personal Information Act, where it applies.

Information sent through the website may be used for reasonable administrative purposes such as responding to enquiries, arranging contact about appointments, and maintaining records of communications. While reasonable steps are taken to safeguard personal information, no internet transmission can be guaranteed as completely secure.

Only information reasonably needed for the enquiry should be submitted.
Submission of a form does not guarantee medical advice, diagnosis or booking.
Requests relating to personal information may be handled in line with applicable legal obligations.

Intellectual property and third-party content

Unless otherwise stated, the content on this website, including text, layout, graphics and site structure, is protected by intellectual property law and remains the property of the relevant rights holder. No right, title or interest is transferred to you other than the limited right to use the site in accordance with these terms.

This website may contain links or references to third-party resources for convenience. Those resources are not under the control of Renal Clinic or the website operator, and no responsibility is accepted for their content, availability or privacy practices. A link does not imply endorsement.

Disclaimers, liability and applicable law

This website and its content are provided on an "as is" and "as available" basis. While reasonable care is taken with the content, no representation is made that the website will always be available, uninterrupted, accurate, complete or free from errors or harmful components. Service interruptions can happen from time to time, including during maintenance or connectivity issues.

To the fullest extent permitted by law, Renal Clinic and Astros Marketing (Pty) Ltd will not be liable for any loss, damage, cost or claim arising from or connected to the use of, or inability to use, this website or reliance on its content. These terms are governed by the laws of South Africa, and any dispute relating to the website will be subject to the jurisdiction of the appropriate South African courts.

These terms may be updated from time to time by posting a revised version on this page. Continued use of the website after changes are posted means the updated terms apply.