Your appointment
This page explains what to expect when you visit our nephrology practice and in-centre dialysis clinic in Pretoria East. Use it to see which appointment page fits your situation and to prepare the documents and details your specialist may need.
How this section helps
Your appointment covers the practical side of attending Renal Clinic, from booking and paperwork to accounts and what happens after your visit. It is the best place to start if you are not sure which page you need, or if your doctor has referred you and you want a clear list of what to prepare before coming to Pretoria East.
Some visitors are coming for a first specialist consultation, while others are already under follow-up or are attending in-centre haemodialysis as practice patients. The pages in this section are there to make the visit easier and to cut down on back-and-forth on the day.
- Choose “What to bring” if you want a checklist for documents, medicines and previous results.
- Choose “Accounts and medical aid” if you need practical information about billing and administration.
- Stay on this page if you want an overview of how the whole appointment process fits together.
Referral or direct booking
Appointments can be made by referral from a doctor or by direct booking through the enquiry form on our contact page. If you are already seeing a GP or another doctor for kidney-related concerns, a referral note and any recent test results can help the specialist understand the reason for the visit. If you are booking directly, the practice will still need enough background information to place your appointment correctly.
A referral does not replace the consultation itself, and direct booking does not mean self-diagnosis. The specialist decides on care after seeing the patient and reviewing the available information. If your situation is urgent or you feel acutely unwell, go to the nearest emergency unit rather than waiting for a routine appointment.
- Referral: useful when another doctor has already assessed you and can send notes or results.
- Direct booking: useful when you need to arrange an appointment yourself through the contact page.
- Emergency symptoms: do not wait for a clinic slot, go straight to the nearest emergency unit.
First consultation or follow-up visit
Not every appointment has the same purpose. A first consultation is usually broader and focuses on your history, current concerns, previous investigations and the reason you have come to a kidney specialist. A follow-up visit is often more focused on review, ongoing chronic kidney disease follow-up, dialysis planning, or coordination with your regular doctor.
This quick comparison can help you decide which page to read next:
- First consultation: read the first consultation page if this is your first time seeing the specialist at our practice.
- Ongoing care: read the chronic kidney disease follow-up page if you are already being monitored over time.
- Dialysis planning: read the dialysis planning page if you have been advised to discuss future dialysis arrangements.
- In-centre haemodialysis: read the haemodialysis page if you are a practice patient attending dialysis at the clinic.
If you are unsure where your booking fits, send the details you have through the contact form and the practice can guide you. Bring any referral letter or recent notes, it helps avoid missing important background.
What to bring on the day
Bringing the right information can make the visit smoother for both consultations and dialysis-related appointments. This matters especially if you are travelling in from Pretoria, Centurion or a surrounding area and want to avoid having to fetch documents later.
Your exact list can differ depending on the type of visit, but these are common items the practice may need to see:
- Identification and any relevant membership or authorisation details.
- A referral note if another doctor sent you.
- Recent blood tests, scans, discharge notes or previous kidney-related reports if you have them.
- A current medicine list, including prescribed items and regular over-the-counter products.
- Your own written questions for the specialist, so nothing gets missed during the consultation.
Originals are useful, but clear copies can also help. If another doctor is involved in your care, the specialist may work with that doctor after the appointment where appropriate.
On arrival at the clinic
When you arrive at the clinic in Pretoria East, there may be a few administrative checks before the clinical part of the visit starts. This can include confirming your details, checking the reason for the appointment and making sure any supporting records have been received. If you are attending for in-centre haemodialysis as a practice patient, the visit flow may differ from a standard consultation.
Try to allow enough time for local traffic, especially if you are coming across Pretoria or from Centurion during busy periods. Keep your documents together in one folder or bag so that registration is simpler. If power cuts or bad weather affects your travel plans, use the enquiry form on the contact page as early as you can to notify the practice.
The specialist decides on care after seeing the patient. This page is for visit planning only and does not replace medical assessment.
After the appointment
After your consultation or dialysis-related visit, you may be given a follow-up plan, requests for further tests, or guidance about the next booking step. The exact plan depends on what the specialist finds during the appointment and on the reason you were seen. No treatment decision should be assumed before that assessment has taken place.
You may also need practical follow-up on the administrative side. The accounts and medical aid page explains the billing topic in more detail, while the guides section includes helpful pages such as questions for your specialist and supporting a family member.
- Check whether a follow-up visit needs to be arranged.
- Keep copies of any new letters or forms given to you.
- Use the contact page if you need to send outstanding documents after the visit.
If there is an emergency after you leave, go to the nearest emergency unit rather than waiting for a reply from the practice.
What our Kidney Care customers say
Verified Google reviews
Questions we get asked
Can I book without a referral?
Yes. Appointments can be made by referral from a doctor or by direct booking through the enquiry form on our contact page. The specialist decides on care after seeing the patient and reviewing the relevant information.
Should I bring previous test results?
If you have recent kidney-related blood tests, scans, discharge notes or reports, bring them with you. Previous information can help the specialist understand your history, but the exact relevance is decided during the consultation.
What if my condition feels urgent before the appointment?
Do not wait for a routine appointment if you feel acutely unwell or think it is an emergency. Go to the nearest emergency unit for urgent assessment.
Book a consultation
Send a note through our contact form with your name, whether you have a referral and the kind of appointment you need, and the practice will contact you.
Open the contact form